Andersen Sweeps JD Power 2017 Study

Andersen Sweeps Top Three Spots in Outstanding Customer Satisfaction with Windows and Patio Doors

First time in J.D. Power history one company holds the top three spots in the home improvement category

BAYPORT, Minn., July 20, 2017 – Andersen Corporation makes history with a sweep of the top three spots for “Outstanding Customer Satisfaction with Windows and Patio Doors,” according to the J.D. Power 2017 Windows and Patio Doors Satisfaction Study.

“Delivering a first-class customer experience and building brands people value and trust underlies this historic recognition,” said Jay Lund, Andersen Chairman and CEO. “I am very proud of the commitment and dedication Andersen employees have to delighting customers at every touchpoint.”

The J.D. Power Windows and Patio Doors Satisfaction Study, now in its 11th year, measures satisfaction among customers based on performance in five factors: appearance and design features; operational performance and durability; ordering and delivery; price paid for products and services received; and warranty.

American Craftsman, Andersen, and Renewal by Andersen received the top three highest numerical scores, respectively, among 10 companies in the J.D. Power 2017 Windows and Patio Doors Satisfaction Study, based on 1,904 total responses, measuring the experiences and perceptions of customers who purchased windows and/or patio doors in the previous 12 months, surveyed February- March 2017. Your experiences may vary. Visit

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. These capabilities enable J.D. Power to help its clients drive customer satisfaction, growth and profitability.

About Andersen Corporation

Headquartered in Bayport, Minnesota, Andersen Corporation and its subsidiaries manufacture and market window and door products under the Andersen®, Renewal by Andersen®, Silver Line®, American Craftsman®, EMCO® and Weiland® brands. Andersen was founded in 1903 and employs nearly 11,000 people in locations across North America. Andersen is a privately held company. Visit us at

“Andersen” and all other marks where denoted are trademarks of Andersen Corporation and its subsidiaries. © 2017 Andersen Corporation. All rights reserved.

Media Contact:

Kimberly Welch

(651) 264-2930


Lock in Energy Performance With the Flip of a Latch – VeriLock® integrated security sensors makes it easier

For over a century, Andersen aims to build the most efficient window and door products. We support initiatives within our company and outside our company to help us achieve this, and look at opportunities big and small to help meet that goal.

A certain small opportunity that delivers a huge punch: a window lock. Did you know that windows that are closed but unlocked lose air at a rate up to 3 times that of a closed and locked window? The act of locking a window compresses the weather strips, tightening the seal around the window frame.

The unique VeriLock® integrated security sensors from Andersen help homeowners remain aware of which windows or patio doors in their home are locked or unlocked. The only home security sensors built directly into windows and patio doors, VeriLock wireless integrated security sensors are hidden from view and can not only tell if a windows or patio door is open, but also tell if it is unlocked. * The sensors, currently available on most Andersen® E-Series products, do not require any additional installation and can be connected to the home with either professional monitoring services or self-monitoring programs. *

While most homeowners think of a lock as a security feature, there’s more to the lock than meets the eye. With VeriLock, it can also remind homeowners to make the most of their windows’ and doors’ energy performance. No other window lock sensor does that today.

Visiting CES in Las Vegas? Look for VeriLock at the NextGenHomeTV SmartHome 3.0.

*When properly configured and maintained with a professionally installed security system and/or self-monitoring system compatible with Honeywell® 5800 transmitters. See a dealer for details.



Andersen Publishes First Environmental Product Declaration

Earlier this month, a collaborative group of fenestration industry companies released the industry’s Product Category Rule (PCR). Today, Andersen Corporation is proud to lead the fenestration industry as the company releases its first Environmental Product Declaration (EPD) for a Renewal by Andersen Double-Hung window.

Product Category Rules define the scope in which life cycle assessments (LCAs) and EPDs are conducted, and increase transparency about manufacturers’ efforts to reduce product environmental impacts in a manner that is consistent across companies. Green building certification systems, such as the Leadership in Energy and Environmental Design (LEED) rating system, recognize and reward the use of products that have a published EPD. Andersen was honored to work alongside its peers for the past four years to develop this window PCR.

This first EPD from Andersen addresses the cradle-to-gate lifecycle impacts of its Renewal by Andersen Double-Hung window. The EPD is on UL Environment’s website. This window is made with Fibrex®, a pre-consumer recycled material made of up to 40% reclaimed wood fiber by weight.

“Publishing our first EPD is an important step in Andersen’s sustainability journey,” said Jim Weglewski, vice president of Sustainability. “Increasing product transparency supports our ongoing efforts to produce durable, energy-efficient products that help customers reduce energy consumption, lower utility costs and reduce greenhouse gas emissions.”

This increased product transparency also supports Andersen’s commitment to the Ceres Climate Declaration and its public sustainability goals to reduce operational water and energy use and waste by 20 percent, per unit of product, by 2020. Jointly, these efforts affirm the company’s ongoing work to drive sustainable improvements across its value chain – from the forest, to its operations, to customers’ homes.



Andersen Expands Autodesk Revit to include All Window and Door Lines

When Andersen first introduced Building Information Models (BIM) in Revit software last year, only select product lines were available for the 3-D design program. Today, Andersen is pleased to announce that architects and designers can now access the entire Andersen® window and patio door portfolio of Andersen A-Series, E-Series, 400 Series and 100 Series products in Revit, approved through the Autodesk® Seek quality assurance process. This brings best-in-class window and door families into the CAD world with full design and specification capability.


Andersen’s files have more options to reflect an architects’ style and vision than any other brand, without slowing down the design process with huge files.  The company achieves this by using Type Parameters in an innovative way.  Andersen Revit tools use Type Parameters controlled by integers.  Below each of these parameters is a list of available options with each option tied to a number.  Simply type the number of the desired option to apply it to the window or door.  For more information check out the Andersen BIM FAQ page.

“There’s a clear benefit to the speed and ease in which architects and designers can visualize their projects with programs like Autodesk,” said Jessica Kuehn at Andersen. “With the Andersen product lines available in a virtual world, choosing Andersen products is now an even more intuitive decision.”

A video introducing the new Andersen Revit families can be found on the company’s YouTube channel. To download the tools, visit or the Autodesk Seek website.

Andersen's Dave Plummer, left, and Jay Libby work with scale models of the patented fenestration system.

Andersen Awarded U.S. utility patent for Modular Fenestration System

Andersen(R) A-Series products are known for performance and architectural authenticity. But good looks and energy efficiency is only a piece of the story. Behind the scenes, the A-Series product line is much more and the key is simplicity.

The A-Series product line was designed with ease in mind. Make it easy for architects and homeowners to dream. Make it easy for trade customers to specify and buy. Make it easy for builders and remodelers to install. The innovative design work earned Andersen a coveted U.S. utility patent in September 2014 entitled “Modular Fenestration System”.

Standardization has been a tool long-employed by window manufacturers, but was limiting in terms of the variety and architectural choices available. “Producing standardized window and door products that provide customers with a wide range of functional and architectural style options was not really possible before,” said Dave Plummer, a technical leader on the Advanced Technology & Innovation Team. “Modular Fenestration makes that possible, but in a way that still respects proportion and aesthetics.”

Andersen's Dave Plummer, left, and Jay Libby work with scale models of the patented fenestration system.

Andersen’s Dave Plummer, left, and Jay Libby work with scale models of the patented fenestration system.

This patented system includes a collection of standardized functional units – double-hung, casement, picture, transom and patio door units. The system includes five attributes that make each patio door and window interchangeable, including:

  • Common sightlines (adjoining units line up vertically and horizontally, regardless of window style)
  • Common glass setback (glass in each window style is equidistant from the outer edge of its frame based on the upper sash of a double hung window)
  • Common interfaces (styles fit together like building blocks using a common joining system)
  • Common design language (units have the same architectural style)
  • Common modular size grid (units are built in whole-inch increments)

The size grid specifies individual window units in terms of the rough opening size.  Individual units can be put together easily to create any number of possible combinations – even different window styles.

The end result is that the joined window units are architecturally pleasing and appear as though they were custom crafted to represent a wide variety of architectural styles both past and present.  Andersen has since used the system in its 100 Series product line.

With this patented Modular Fenestration System, Andersen has made style, authenticity and performance attainable and, well… easy.

Download a high-resolution version here.

A Sweat Equity Project: Narroline Window Conversion Kits

For many remodelers, budgets are often the biggest challenge: the client has castle dreams and a cottage budget.

Cutting corners is one option, or sometimes the client is handy enough to take on some of the labor for tasks like demolition to build a little “sweat equity” into the project. For projects that include window replacement, using the Narroline Window Conversion Kit where applicable might be just the budget savior you were looking for.

The last full-frame Andersen® Narroline® double-hung window rolled off the production line in January 2013, concluding a 50 year run where 50 million Andersen Narroline window units were installed in homes across the United States and abroad. That means there’s a good chance your customer’s home may have them. Full-frame production may have come to a halt, but Andersen continues to manufacture Narroline® window conversion kits, which feature Andersen 400 Series tilt-wash sash.

These kits provide the ability for homeowners to upgrade their existing Andersen Narroline windows to new technology without disturbing the frame or interior and exterior trim. It’s a relatively simple, cost-effective change-out that provides a good ROI and may lead to other remodeling work as well. To see videos detailing the process, click here.

Kits include two window sash (upper and lower) with standard, energy efficient Low-E4® glass, left and right jamb assemblies and other components for the conversion. In addition, the new sash have the added tilting feature for easy cleaning.

Look carefully before taking out that aging Andersen window. It may be a candidate for a Narroline Conversion Kit.


Andersen Revit Families Help Speed and Accuracy of Digital Designs

Designing in a digital environment has become the preferred method for any architectural project. No matter the design medium, Andersen Windows understands that every project presents a unique set of challenges. That’s why we constantly challenge ourselves to offer the best design services and tools to support architects and their clients. We’re pleased to now provide Revit® families approved through the Autodesk® Seek quality assurance process.

No matter the project type – historical, educational, multifamily, assisted living or hospitality, to name just a few – our Revit families can be utilized in a variety of applications to create all that the client envisions. Designers have access to a comprehensive library of product-based digital models they can use to create custom drawings with greater accuracy and system intelligence than ever before.

Browsing through the portfolio from the Autodesk Seek portal, designers can quickly find the Andersen window or door product that complements their design requirements. From the product page, users can select the Revit file along with 2-D section details.

Once the file is downloaded, users can select the desired size or sizes from a type catalog and then place their selections in a plan view. Andersen invested the time up-front to develop high-quality BIM content that performs the way you work. A multitude of parameters can be adjusted to fit a project’s unique needs, including interior and exterior trim options that depict the interaction of the trim with the adjacent wall, or configuring grille patterns to help meet the project’s aesthetic. It’s even possible to manipulate the estimated rough opening and depict the design installation method.

Depending on the Andersen product line downloaded, users can also modify the interior finish, exterior sash and frame finishes, as well as trim and grille colors, even choose options such as ADA sill visibility, panel type, and sidelight configurations.

Each Andersen Revit model has been optimized on a detail level-dependent basis, so designers can place the model and choose from coarse, medium or fine detail. Revit will automatically update the schedules to include window and door information specified. Because Revit is parametric, it can update in real time any design revisions to schedules or associated takeoffs.

Windows and doors are one of the most critical components of a project, but speed is also critical. That’s just one way the Andersen Revit Families help deliver the look and results the client is looking for: with powerful built-in parameters that tailor the product in line with catalog offerings so there’s never any question of whether the window can be specified a certain way.

For more information, or to get answers to your questions, visit our website.


New Online Calculator Helps Keep Job Sites Well-Supplied

There’s no denying the multitude of calculations you make when putting together a window order. Everything from triple-checking rough opening measurements to calculating for maximum energy efficiency, to the added task of making sure there’s adequate installation materials on site when the order arrives. At Andersen, we’ve created an online installation materials calculator tool to make specifying and estimating a project even easier for dealers and contractors.InstallationCalculator

The calculator, a patent-pending tool found in the For Pros section of the Andersen website, automatically generates the amount of materials required for each window unit in a project and creates a materials list with part numbers and quantities that can then be added to the Intelligent Quote (iQ) software order. The order is shipped with all the materials needed for installation. Ordering materials this way helps streamline the installation process at the jobsite and makes sure most everything necessary is available. Most importantly, the installation materials purchased have been thoroughly tested in the installation of Andersen products.

While contractors will enjoy the convenience and peace of mind that comes with an order ready for installation right off the truck – with no running back to the shop for additional parts – dealers will also appreciate the opportunity to increase revenue per opening while providing all materials for installation at once.

Using the calculator starts with a click on the Andersen website on the Installation page. Simply upload XML files or add units individually to the calculator, which will generate a “total” list that can be uploaded into the iQ software system. Users who enter multiple projects will be able to call up project details on each list, such as a materials list by each unit on the order.


Home Style App – Now on Android

Embrace mobile. It’s where our world is headed. Mobile technology like smartphones and tablets is a perfect medium for the building industry, known for being on the move and on location in remote places without access to things like, oh… electricity for instance? Think of how cell phones changed the industry. Mobile is the next evolution.

Andersen Windows has a number of tablet applications available. One of the most widely used is the iPad® appiPad app for our popular Home Style Library pattern books. The moment it launched, it quickly became clear that Android users would welcome a similar app of their own. Today, while the iPad app is still available free in the iTunes® App Store, Android users now have a version to download at Google Play™.AppGooglePlay

These tablet-friendly apps give homeowners, architects, builders and remodelers easily accessible resources to understand and discuss the elements of architectural style at any stage of the building process.

Users can download just the style they need when they need it. For architects and builders, it means they have a mobile option to bring design knowledge with them anywhere they go at any time throughout the building process. It’s like having an architectural library at your fingertips.

The app was designed to give users a truly enhanced experience beyond the print and pdf versions of the Pattern Books. Zoom into images to view intricate details, swap out colors and trim configurations and select finishing touches like hardware. Share the apps with customers to help them make decisions and envision key elements of their project.

All marks where denoted are trademarks of their respective owners.


Popular 400 Series Window Now Offers Stormwatch Protection

Protection against the elements is a function expected of all windows; Andersen® windows and doors with Stormwatch® protection go beyond that basic expectation and stand up to whatever Mother Nature can dish out.** Stormwatch protection is offered on A-Series windows and patio doors and 400 Series windows.

coastal-carousel-f-10_215Strength in Design

Showcasing Andersen’s classic blend of engineering and craftsmanship, Andersen products with Stormwatch protection provide 24/7 protection from storms when homeowners are away, without the need for shutters or removable storm panels.

Beautiful Views Without Sacrifice

With choice of impact resistant glass, Andersen products with Stormwatch protection can comply with virtually any coastal building code requirement.* It’s simply a matter of specifying:

  • Monolithic impact-resistant glass is reinforced with a laminate interlayer sandwiched between two panes to help withstand repeated impacts, forced entry and unwanted noise. Customers can choose from clear, bronze, green, or gray interlayer options.
  • Low-E4® impact- resistant glass provides all the benefits of monolithic impact-resistant glass, while adding an insulating air space that helps keep homes cool in the summer and warm in the winter.
  • Low-E4® Smartsun™ impact-resistant glass delivers the benefits of Low-E4 glass, plus it helps deflect heat from the sun and filters out 95% of potentially harmful UV rays while still allowing sunlight into the home.
  • Low-E4® Sun impact- resistant glass provides all the benefits of Low-E4® glass and is tinted for increased protection from the effects of intense sunlight.

Strength in Value

An excellent value, virtually maintenance-free and available in an array of colors and styles, it’s easy to customize the precise combination of glass and structural upgrades needed to meet the requirements of coastal building codes anywhere your project may be located. *

400 Series windows with Stormwatch protection are available in the four colors most popular with homeowners: White, Sandtone, Canvas, Terratone and Forest Green. Each window features Perma-Shield® vinyl cladding that resists salt spray and sea air and never needs painting, repels water, resists dents, and won’t peel, blister, flake or corrode.**

400 Series windows with Stormwatch protection are one coastal solution available from Andersen. The company also offers impact resistant options in its A-Series and E-Series product lines. Offering customers a choice that’s not a compromise is something for which any building professional strives. With Stormwatch protection available on Andersen 400 Series windows, A-Series windows and patio doors and HarbormasterÒ impact-resistant product systems for E-Series windows and patio doors, it’s easier than ever to find just what you need with Andersen.

*See your local code official for building code requirements in your area.

**Visit or contact your Andersen supplier for details